Welcome to Keenview!

These Terms & Conditions govern your use of our website, www.keenview.com.au, and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. About Us

Keenview is an Australian online retailer offering dash cameras, microSD cards, accessories, and related automotive products from various brands.

2. Orders

All orders are subject to acceptance and product availability.

We reserve the right to refuse or cancel any order at our discretion, including where pricing errors, stock shortages, or suspected fraudulent activity occur.

Once your order has been placed, you will receive an order confirmation by email.

3. Pricing

All prices are listed in Australian Dollars (AUD).

Prices may change without notice.

Any applicable taxes, shipping fees, or additional charges will be displayed during checkout.

4. Payment

We accept payment through the payment methods available at checkout.

Orders will not be dispatched until payment has been successfully received and verified.

5. Shipping

We aim to dispatch orders promptly; however, delivery times are estimates only.

Shipping delays caused by courier services, weather, customs, or other circumstances beyond our control are not our responsibility.

We ship orders from multiple warehouses across Australia and overseas, depending on product availability and stock location. If your order contains multiple items, they may be shipped separately and arrive at different times. Delivery times may vary based on the warehouse location and your shipping address.

Customers are responsible for ensuring that the delivery address provided is accurate.

6. Product Information

We make every effort to ensure product descriptions, specifications, pricing, and images are accurate.

However, manufacturers may change product specifications without notice.

Images are provided for illustration purposes only and may differ slightly from the actual product.

7. Warranty

Products sold by Keenview are covered by the applicable manufacturer's warranty unless otherwise stated.

Warranty coverage does not include damage caused by misuse, accidental damage, improper installation, modifications, water damage, or normal wear and tear.

Warranty claims may require proof of purchase.

8. Returns & Refunds

Returns and refunds are handled in accordance with the Australian Consumer Law.

If a product arrives damaged, defective, or incorrect, please contact us as soon as possible.

Change-of-mind returns may be accepted at our discretion, provided the product is unused, in its original packaging, and returned within the specified return period.

Shipping costs for change-of-mind returns are generally the responsibility of the customer unless required by law.

9. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under Australian Consumer Law.

10. Installation

Unless expressly stated, products sold by Keenview are supplied without installation services.

Customers are responsible for ensuring products are installed correctly and safely.

Where installation services are offered, additional terms may apply.

11. Limitation of Liability

To the maximum extent permitted by law, Keenview shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the relevant product.

12. Intellectual Property

All website content, including text, graphics, logos, images, and design, is the property of Keenview or its licensors and may not be reproduced without prior written permission.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Governing Law

These Terms & Conditions are governed by the laws of Australia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the Australian courts.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

Terms & Conditions